The Hotel Carlsbad Plaza is located near the center of the new area of the city and the nearby springs that make this region an attractive resort for people all over the world. Within the center of the city there are numerous restaurants, shops and bars from which visitors may choose. There is an international airport located not far from the Hotel Carlsbad Plaza, just to the south of the city of Karlovy Vary proper.

The Hotel Carlsbad Plaza is rated as a five-star provider of accommodations. The rooms are fitted with modern conveniences.

The Hotel Carlsbad Plaza has on the premises its own water source which serves as the resource for the hotel's many offerings in the way of health and wellness. Guests of this hotel are able to take advantage of services including oxygen therapy, massages, cryotherapy and even plastic surgery. The hotel also has three separate restaurants, two bars and a coffee shop located on the premises.